FAQ's

What is your cancellation policy?

To receive a full refund, travelers may cancel up to 24 hours before the experience start time in the local timezone. No refunds will be given after that time period.

WHAT ARE YOUR AGE REQUIREMENTS?

The minimum rider age is 14. If under the age of 18 the rider must be accompanied by an adult or a waiver release is signed and completed.

IS there a weight limit?

Yes. Single Riders Max at 300lbs. Tandem Riders Max at 320lbs.

Are helmets or locks included?

YES. Helmets and locks are both included in every reservation.

What are your business hours?

Yes. Our shop is open Monday through Sunday everyday of the week from 8am to 7pm.

Do you offer parking?

Yes we offer parking in our back parking lot off Sierra Avenue. One street west of our address 113 N Acacia Avenue.

What is the meeting location?

Meeting point 113 N Acacia Ave, Solana Beach, CA 92075. Off the 5 FWY exit Lomas Santa Fe and go west all the way until it ends at the beach. Take a right on Sierra Avenue and your next immediate right into the gravel parking lot. This is the back entrance to our shop where u can find parking. Look for the bamboo beach shack.

Do you require a waiver to be signed before ebike tours?

Yes waivers are required to participate in all electric bike and electric fat scooters rentals.

Where do all activities end, where is the meeting point?

All our activities end at our shop located at 113 N Acacia Avenue and all equipment needs to be returned upon agreed time or you will be charged according. Our shop is open everyday of the week from 8am to 7pm.

What more is there to do in Solana Beach?

Visit SolanaBeach.com for recommended activities, attractions, restaurants, and shopping.